Camino for Citizens

Bridge the gap between you and your citizens

Camino’s Applicant Guide is the easiest way to start a new project in your community. Our intuitive software simplifies complex regulations for applicants and saves time for your team.

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Increase Transparency

An applicant can enter an address and answer a series of questions. Our Guide will list every rule, requirement, and fee that applies to that project. Citizens are given a clear process to follow from day one.

Automatic Zone Checks

Automatically detect whether a project is allowed based on its location. Flag special requirements for flood zones, fire zones, and historical preservation areas.

Customizable Questionnaires

Each applicant gets a questionnaire that is tailored specifically for their project.

I honestly didn’t think the application process was going to be as straightforward as it was. It was so clean. I would submit to San Rafael 100 times if I could! I don't even know how to explain what I've been dealing with with other cities compared to San Rafael.

Applicant in the City of San Rafael, CA

Drive Consistency

Camino gives you one central place to store all your building, planning, and zoning rules to keep everybody on the same page.

Submission Types

Configure and customize any kind of project or submission type for your organization. Camino is flexible enough to handle a wide range of applications.

Rule Engine

Configure your Guide through a visual, user-friendly interface. No coding required.

20%

decrease in customer phone calls

70%

decrease in counter visits

Improve Engagement through Reporting

Monitor citizen engagement and identify bottlenecks and pain-points in your process with our inbuilt reporting tools.

In-App Reports

By default, Camino offers reporting on visitor traffic, applicant bottlenecks, submission types and more.

Data Warehousing

Administrators can easily access data by directly logging into your organization’s reporting database. This information can be plugged into any reporting tool of your choice.

Dynamic Checklist

Give every applicant a list of the permits, forms, and fees that apply to their specific project.

Automatic Fee Calculation

Based on project details, calculate the costs for simple and complex, multi-permit projects.

Real Time Chat

Respond to applicant’s questions directly through Camino. Capture all communication in one place.

Issue Digital Documents

Create document templates to be filled and issued to applicants when their project is approved.

Automatic Zone Checks

Automatically detect whether a project is allowed by zone. Flag special requirements for flood zones, fire zones, and historical preservation areas.

Data Fields

Collect and store project information in customizable data fields to be used in reviews or reporting.

Schedule a demo with us today to get started.

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